Returns & Exchanges

At The Apple Barn and Cider Mill, we take pride in the quality of our farm-fresh products and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we offer a specialized return process to ensure your concerns are addressed promptly.

1

Contact Customer Support

If your order is damaged or incorrect, please email our support team within 48 hours of delivery with your order number and photos of the items.

2

Verification Review

Our quality assurance team will review your claim and the provided photos to determine the best course of action, which may include a refund or replacement.

3

Receive Return Authorization

For non-perishable gift items, we will issue a Return Merchandise Authorization (RMA) number and provide instructions on where to ship your return.

4

Processing Your Refund

Once your claim is approved or the returned item is received, we will process a refund to your original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing