Frequently Asked Questions

Everything you need to know about our farm-fresh favorites.

How do you ensure the freshness of your baked goods during shipping?

We bake our items daily and ship them immediately using specialized packaging to maintain moisture and flavor, ensuring they arrive at your door just as delicious as they are at our barn.

Do you offer international shipping for your cider and food products?

Currently, we only ship within the continental United States to ensure our products remain fresh and arrive within a safe delivery window.

Can I track my order once it has left the Cider Mill?

Yes, as soon as your order is processed and picked up by our carrier, you will receive an email with a tracking number to monitor its journey.

What is your return policy for perishable food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.

Are your apple ciders pasteurized?

Yes, all of our ciders undergo a flash-pasteurization process to ensure safety while preserving the authentic, crisp taste of our hand-picked apples.

Do you offer gift wrapping or personalized messages?

Absolutely! You can add a custom gift message during the checkout process, and we offer several gift basket options that come beautifully arranged for any special occasion.